Access
Computer Technologies
Connecting You With Your Data
|
| AccessLine and AccessLink form the two parts of Access Computer Technologies' Help Desk. AccessLine is comprised of technical support personnel with a broad range of operating systems, communications software, and application program troubleshooting skills. AccessLink, via modems is used by AccessLine personnel to access remote systems for periodic maintenance checks or to solve a current system problem. Clients who wish to have AccessLink support are required to have a computer or port on the host, a modem and communication software dedicated for system access. AccessLine and AccessLink are staffed from 8 a.m. until 5 p.m. (Eastern Time) Monday through Friday. Outside
of this, an Access Computer Technologies' professional is on call for
a quick response. A caller to AccessLine is prompted to leave a message
describing the nature of the problem and a telephone number. The
client can expect a response within 20 minutes. Twenty-four hour, seven-day
a week service is available for those clients whose needs require
extended service hours. |
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Access
Computer Technologies
351
N. Peace Haven Road
Winston
Salem, NC 27104
Phone
(336) 768-7911
Fax
(336) 766-3606